{"id":1368,"date":"2024-03-08T13:16:54","date_gmt":"2024-03-08T12:16:54","guid":{"rendered":"https:\/\/www.porlammin.fi\/faq\/"},"modified":"2025-08-05T13:30:13","modified_gmt":"2025-08-05T12:30:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.porlammin.fi\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ<\/b><\/h1><\/div>

On this page we have collected answers to frequently asked questions.<\/p>\n<\/div>

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<\/i><\/i><\/span>What are the opening hours of your factory outlet?<\/span><\/a><\/h3><\/div>
The cheese shop, located at the Dairy branch, is open on weekdays from 8am to 4pm.<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you use iodine in the salt in your products?<\/span><\/a><\/h3><\/div>
No, we use non-iodized salt in all the products we make.<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you use animal or microbial runners?<\/span><\/a><\/h3><\/div>
We use microbial runners in our products.<\/div><\/div><\/div>

<\/i><\/i><\/span>Are your products lactose-free?<\/span><\/a><\/h3><\/div>
Hard ripened cheeses are naturally lactose-free or at least low in lactose due to the ripening process, even if the lactose has not been specifically removed. During ripening, the lactose in the cheese is broken down, resulting in a final product with very little or no lactose.<\/p>\n

Plant-based products are also lactose-free.<\/div><\/div><\/div>

<\/i><\/i><\/span>The product I bought was mouldy, how could this have happened?<\/span><\/a><\/h3><\/div>
If there is a hole in the package, the shielding gas can escape from the package. As a result, air can leak into the package and with it mould spores. A hole in the packaging can be caused, for example, by a possible malfunction of the packaging machine, which prevents the packaging seam from sealing. In case of complaints, please contact us palaute(a)porlammin.fi<\/div><\/div><\/div>

<\/i><\/i><\/span>Where are our products sold?<\/span><\/a><\/h3><\/div>
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Consumer products<\/strong><\/p>\n

Our products are available nationwide. The range of our products varies from store to store and from chain to chain. If you can’t find a product in your local store, you should make a request to the store staff.<\/p>\n

You can buy consumer products from, among others, the following outlets:<\/p>\n

S-kaupat.fi<\/a> and K-ruoka.fi<\/a><\/p>\n

Heinola Heila<\/a><\/p>\n

Liquid Pukaron Baroni<\/a><\/p>\n

Fisherman’s Food, Lapinj\u00e4rvi<\/a><\/p>\n

Hardomin Bread, Loviisa<\/a><\/p>\n

Sami V\u00e4\u00e4n\u00e4nen Oy<\/a>, Grani Shopping Centre, Kauniainen, Finland<\/p>\n

Professional products<\/em><\/strong><\/p>\n

You can buy our products designed for HORECA from the following outlets, among others:<\/p>\n

Valio Aimo, Metro Tukku, Kespro, Meira Nova, Hedvi, Patu Service Wholesalers<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1368","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ \u2013 Porlammin Dairy | Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"Find answers to common questions about Porlammin Dairy's products, production methods and company values.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.porlammin.fi\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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